Service Delivery Policy
Odelia Advisory provides remote professional services, including Chief of Staff support, Executive Operations, Strategic Operations, business support, consulting, process improvement, project coordination, and related services.
Services are delivered remotely unless otherwise agreed in writing.
Delivery timelines depend on the scope of work, client responsiveness, access to required information, and agreed project or retainer terms.
For ongoing retainers, services are delivered according to the agreed schedule, availability, and scope.
For project-based work, timelines and deliverables will be confirmed before work begins.
Clients are responsible for providing timely access to necessary tools, documents, systems, team members, and decision-makers required for delivery.
